Commander,
We know not all of you were able to join or developer and share your questions and be part of our “Evening talk to the devs” action, this is why we have selected some of the questions received by them and their answer.
(We have made some small changes in some texts to make them clearer, but the questions and remarks were all you!)
Question
Alpha SE - Research duration for Military and Upgrades is still way too long. I mean a research for more than 4 months is a bit too much!
Answer:
Thank you for this suggestion, we will evaluate it alongside Product Management and see if we can include it in a future improvement.
Question
My last suggestion. I will sign thousands of players under it:
Is it possible to make one new front that would work like the first original one from 10 years ago, where trade was at least max. what mattered was the strategy, not the money for which wealthy people would buy packages of diamonds for thousands of euros. it's no strategy. That is why I will write and ask for the opening of one old first front. This front was the first in the Polish servers in 2010-2012. You would make a breakthrough with this
Answer:
This is a suggestion for Product management, but we will make sure to deliver it asap. Thank you
Question:
We have many players with more ideas about the game, but we cannot or do not know how to contact the administrators since those who respond to us are those of support and the ideas do not reach the people with higher administrative rank and the ideas remain in oblivion
I know these comments can cause my accounts to be permanently banned by someone in support but it needed to be said.
Thank you very much for your attention to my comments
Answer:
Hello, we have a very active feedback system, we usually send out all players suggestions to our Product Managers, Admins and of course we, the developers, we appreciate all suggestions and feedback since it help us improve.
Question:
Can you change the background color of my attacks, my foes and my spying. In my screen i can have 5+5+6, all with the grey color. Can you change the color of a withdrawals of attacks & spying, as well?
Answer:
Hello, please contact our support team with a screenshot of the issue so we can find out what's wrong and help you out.
Reply 2.1
is not a issue, trying to distinguish little tabs, what is what in each event, you can cumulate so much at the same time.....
Reply 2.2
Oh I see! Now I understand, thanks for the suggestion! We will evaluate it and take it into consideration for future improvements.
Question:
First of all, congratulations on this initiative.
What you can do to improve server speed.
I am often playing and clicking on Headquarters and it does not open.
It just opens a black window without any information.
Only after several attempts does it open and sometimes takes many minutes.
It happens with the Headquarters not being able to make the fleets to launch attacks, with the information of the alliance where it appears the details of the combats that are taking place, in the Pentagon, in the classification of the players.
It is a very boring situation that you should try to improve.
Another aspect to improve is when a player makes an attack.
Many attacks "block" and only after 1 minute or more reach their destination
If you manage to improve these two aspects of the gameplay of the game, you will have more players playing.
Answer:
Thank you for the feedback, we are currently working to solve these small issues of the game performance, we hope to get them fixed ASAP and improve the general responding time of the servers. Please make sure to contact our support team with all the details of any issue when it happens, this will help us to identify the issue more effectively.
Question:
Packages for loyalty points on the 30-day fast fronts multiply in value. please make a patch that works the same as the option to buy a package of 15% more diamonds after clicking on this package is locked and the next possible purchase of the package is after 24 hours as it expires. please enable the same locks for the rest of the packages. because there is a bundle for e.g. attack enhancement, and instead you can use it once for a certain period of time. the players click 50 times on such a package and they are not to be won. because they are taking advantage of a bug in the game.
Answer:
Hello, We have already taken care of this issue, even if you attempt to buy the same boost (attacks, defense, etc) several times, it will not multiply the values more than once but extend the time. If this is not the case and you find any issue in a battle report, please make sure to report it to our support team, including the battle reports. This will help us fix any issue that might exist.
Question:
Can you simplify the resource distribution? '
Answer:
Thank you for the suggestion, we will take this into consideration to improve the resource send out feature in the future.
Reply 2.1:
I also proposed this via a ticket six months ago. I also sent the picture. I understand that you cannot fulfill all wishes.
Question:
Limit the Top events to Top 20 is my suggestion. You need to fight your way up as everyone else does.
Answer:
This is handled by Product Management, we will send this observation to them asap. Thank you
Question:
I have a question about wargame app. Why not change of color background of the gap where we have to fill up quantity of resources or troop because there is a problem if numbers and background got the same color in this case "black" it is hard to do it for players you know and I think is not too complicated for you change it.
Answer:
We are working on polishing the new User Interface for Wargame and Desert, and we will bring that forwards in our mobile version too. It is under development and we don't have any ETA for it to go live.
Reply 2.1:
Thank you for your quick answer! 😃
Question:
can add like list box to prevent some players take resources sometimes have player take more resources or not active and, so can prevent them if not, we will send each player alone and this take more time
Answer:
This is a good suggestion; we will consider it for a future update. Thank you
Question:
Hello, why is the allykassen payment not increasing?
why aren't all the bugs fixed better?
and why is the trade not made at 90-95%?
Answer:
Thank you for the feedback, but please make sure to contact our support department with the complete and detailed information about which bugs are affecting your game play, this information is important to help us get them fixed more efficiently.
Question:
Can you add some kind of filter for both Attacks and Spies reports? It’d be very useful to search for a specific report against a given player, also, if we could see a total number of reports against x player.
Answer:
We have already gotten this request and we consider it to be a very good idea, this is why we are adding it to our update plans for next year. Thank you for the suggestion!
Question:
The numbers that are now are some cosmos, it can not be captured with high scores, counting is a tragedy, I suggest you reduce somehow
Answer:
This issue is currently our top priority, we are evaluating all the options to get this fixed ASAP. Thank you for the observation
Reply 2.1:
thxs 😉
Question 15:
Is there a way to fix the slowness when the attack arrives? Like, it seems that for some reason the action is blocked and sometimes, takes around 1 minute to complete. I don’t know if you can give details on how that works, but would be nice if this is… See More
Answer:
This is already being checked and worked on by our team, we hope to improve this performance soon
Question:
When will the competitions for the holidays come back, in which pumpkins and eggs were collected on the whole board, depending on the holiday, and at the end there was a prize in the form of diamonds and a badge (achievements) that we have on the profiles from years ago?
The same goes for quests with questions for rewards.
And one more thing, this new interface is a dud and nobody uses it on our server, everyone switches to the old one when they start the game, can't you improve the old one?
Greetings to my girlfriend from the game Prezesowa1 😃
Answer:
We also want it back! we are working on making it happen soon, stay tuned 😉
Reply 2.1:
All players are best 😁🤭
Question:
We want you to create challenges between the fronts to increase the fun of the game because there are many fronts where competitors only charge their accounts and sleep
Answer:
This is something we were recently working on, and since it is still in the early phases of development there is no ETA for it.
Question:
Good afternoon!
Regarding the value of diamonds, they are absurd, they should reduce the value, so there is no way to play anymore, and playing without diamonds is not funny.
Then you will say that the dollar is high, that everyone knows, but you should reduce the dollar that is charged in the value of diamonds.
I'm going to have a great afternoon!
Thanks!
Answer:
This is handled by Product Management, we will send this Observation to them asap. Thank you
Question:
Construction Agent - Could you add so that he can automatically start a research and not just buildings and military?
Answer:
This is something we have considered to be a good addition to the game, and we have included it in future update plans. Currently no ETA for it is settled
